T. HahnErasure request of 13 OctAnonymised
- Data export
- Provided
- Bookings
- 23 anonymised
- Invoices
- 11 retained, no name
- Retention
- Under HGB and AO
Person anonymised
GDPR and export
Data protection and security hosted in Germany
With SportzFreundeOS, your data is stored securely in Germany and your venue keeps full ownership with on-demand export at any time. You handle data requests and erasure per person while financial records stay retained under HGB and AO in anonymised form.
Erasure run
Retention log
Tue, 13 Oct · 09:30
- Information export built
- Name removed from all records
- Financial records sealed11
- Run noted in the log
In your operation
- Per-person data export
- You compile all stored data for a guest or member into a clean export with one click. Nobody on your team has to dig through separate spreadsheets.
- Anonymise without breaking books
- On an erasure request, the system strips the personal details from the profile. All invoices and payments remain intact without the name to satisfy HGB and AO retention rules.
- Statutory retention built in
- Retention periods follow the statutory requirements under HGB and AO automatically. A scheduled job removes expired records and re-applies cleanly even after a backup restore.
- Versioned consent proof
- Terms, privacy notices at checkout and newsletter consents are stored with their exact version number. The log shows who accepted which version and when.
- Full export of your data
- Your customer, contract and booking records are hosted in Germany, belong to your venue and can be exported in full at any time.
What you replace
Manual searches for GDPR requests and the guesswork around deleting customer accounts.
- Collect information manually
- Per-person information
- Plan deletion without record context
- Deletion without broken records
- Track deadlines manually
- Built-in retention periods
Your price
Foundation: included in every plan from €19.
All prices excluding VAT. Size bands and discounts apply. All prices
Related features
Your questions
What happens to my invoices when a customer asks to have their data deleted?
The customer profile is anonymised while all bookings and payments stay on record without the name. That way you fulfil the GDPR erasure request while keeping your bookkeeping compliant with HGB and AO retention rules.
How do I put together a GDPR data export when a customer asks for one?
You generate the per-person export yourself right from the customer profile. Everything stored on that person is compiled into one file without waiting on a support ticket from us.
Can I prove which terms or marketing consent a guest agreed to?
Yes, all legal texts and consents are logged with their version number and timestamp. You can check which exact version a customer accepted at checkout or newsletter sign-up.
Do I get all of my customer records out if I ever decide to leave?
Yes, full data export is a standard part of SportzFreundeOS. Your customers and contracts belong to your venue, and monthly cancellation comes with a clean export with no roadblocks.