- TK RodenkirchenWinter court hours · emailIn progress
- Anna SchulteKids party · phoneBooked
- M. YilmazTrial session · websiteNew
- Rheinwerk GmbHCompany event · 12 people · formOffer sent
Offer sent to Rheinwerk
One customer list
Customer management and enquiries for your operation
SportzFreundeOS keeps all your contacts on one shared customer list: individuals, guests without a login, families and companies. Event and room enquiries become an offer with an expiry date and calendar hold, then a booking and final invoice.
Customer created
Rheinwerk GmbH
Contact: J. Hoffmann
- Contact and company saved
- Offer: 3 courts, 2 hours€216.00
- Fri, 16 Oct 18:00 held
Follow-up Thu
In your operation
- Customers without a login
- Every guest sits on your contact list even if they never set a password. You manage individual players, families and companies in one place.
- Families and companies linked
- Parents and children, households, separate payers and acting permissions attach straight to the profile. One click shows you who may book and pay for whom.
- Forgiving fast search
- Whether you type a name, phone number in any format, email or customer number, search finds the right record even with typos. When adding contacts, the system warns you about duplicates.
- Enquiry to final invoice
- From an event enquiry you build an offer with an expiry date while the calendar holds the courts. Once accepted, deposit, booking and final invoice run in the same flow.
- Merge duplicates safely
- You merge duplicate contacts with one click, keeping all past bookings and invoices intact. If a merge was a mistake, you can undo it cleanly.
What you replace
Customer spreadsheets and the email inbox where event enquiries get lost.
- Find customers in spreadsheets
- Customer record
- Keep relationships on paper
- Family and company relationship
- Track enquiries in an inbox
- Enquiry on the customer
Your price
Foundation: included in every plan from €19.
Events & Rooms: €15 per month. As one of 3 modules in Flex, 7 in Business or all 10 in Complete.
All prices excluding VAT. Size bands and discounts apply. All prices
Related features
Your questions
Do guests without an account also show up on my customer list?
Yes, every guest appears on your customer list after their first booking with name, reservations and payments. If they create an account later, they claim their existing profile themselves. Nothing is linked silently in the background.
How do we handle an enquiry for a corporate event or birthday party?
You log the enquiry in the system and send the customer an offer with an expiry date. While the offer is open, the calendar holds the requested courts or rooms. Once the customer accepts, the deposit and final invoice follow in the same flow.
What happens if a customer is accidentally created twice?
SportzFreundeOS flags potential duplicates while you type and during data imports. If someone still ends up listed twice, you merge both profiles with one click. Should a merge ever be wrong, you can reverse it cleanly.
Do the front desk and event sales work from the same customer records?
Yes, your entire team works from the same central customer list. Nobody has to ask for contact details or billing addresses twice. Every court booking, offer and invoice hangs on one shared customer record.